Return & Replacement Policy

Draft — not yet approved

This policy was prepared for Sahaji's review and is not yet in effect. Highlighted text marks information still to be provided or confirmed.

Version 0.1-draft · Last updated 14 October 2026

Our products are food items, so we cannot accept returns for change of mind. We will replace or refund products that arrive damaged, leaking, wrong or unusable.

When we replace or refund

The jar or packet arrived broken, damaged or leaking.
You received a different product or pack size from what you ordered.
Items were missing from your parcel.
To be confirmed: Any other case, e.g. product past its best-before date on arrival.

How to report a problem

Contact us on +91 9091 011 022 within To be confirmed: number of hours/days of delivery.
Send your order details and clear photos To be confirmed: and/or an unboxing video of the product and packaging.
Please keep the product and packaging until we have resolved the issue.

What happens next

After checking the details, we will send a replacement or give a refund To be confirmed: choice of replacement / refund / store credit. Refunds are made as described in our Refund Policy.

What we cannot accept

Returns of opened or used food products, except for the problems listed above.
Problems reported after To be confirmed: the reporting period.
Damage caused by improper storage after delivery.